What Real Users Are Saying About ManyChat
What have you heard about ManyChat? Are you on the fence about signing up and trying it out for your business? It can bring you amazing results, but it’s only fair to want to know what real users are saying about ManyChat before you decide if it’s the right fit. This post will cover the pros and cons of ManyChat, its competitors, and if it is worth the price.
I’ve been using ManyChat for several months now and I’ve had a great experience with it. It has automated my opt-in process, increased my engagement on Instagram, and has more than tripled my email subscriber list. If you are new to ManyChat, check out my post HERE which will give you the ultimate guide to chatbot marketing. It’s everything you need to know to get started! I also have a couple of ManyChat YouTube tutorials you can check out HERE and HERE.
Pros and Cons of ManyChat
Pros
- Automated 24/7 customer support
- Expedites your opt-in process and lead generation
- Makes it easier for people to click your links (instead of having to say “link in bio”)
- Increases engagement in comments and DMs
- Can personalize the automated messages so they fit your brand
- Offers templates to set up your chatbot marketing
Cons
- Can be difficult to understand as a beginner
- Poor customer support
- Lacks step-by-step guidance for using its features effectively
- Limited access to customizing templates to fit your brand
ManyChat can be overwhelming when you first begin. However, there is a ton of support out there from other users that you can draw from. ManyChat has a Facebook group where people are providing support there. Also, there are YouTube tutorials you can check out that will walk you through how to create what you want to do. Make sure to check out my ManyChat tutorials HERE and HERE!
Is ManyChat Worth the Money?
ManyChat is definitely worth the money. You can start with the free version to see if it’s something you want to continue using. As you test it out and see if it brings you more leads and growth then you can upgrade to the pro version which starts at $15/month.
The price scales with your business. In other words, as your number of subscribers grows, ManyChat will fluctuate the monthly fee based on that number. You can check out ManyChat’s pricing guide HERE which will show you what’s included in each plan.
If you’re interested in the pro version, make sure to use my code “MICHELLE” at checkout to get your first month FREE!
ManyChat Alternatives
There are hundreds of chatbot marketing alternatives out there, but ManyChat’s main competitors include Tidio, LiveChat, and Birdeye. These 3 ManyChat alternatives have plenty to offer and can help improve your business insights. As mentioned earlier, I personally use ManyChat because I like the ease of it and have seen incredible growth since I started using it. But let’s see if these competitors are worth a comparison!
Tidio
Tidio has very similar functions to ManyChat. It is a customer relationship management (CRM) platform that offers a live chat tool and chatbot to interact with your customers in real time. You can use Tidio with Facebook Messenger, Instagram, Zapier, and more. It has a drag-and-drop feature when building your chatbot and offers 24/7 customer support.
LiveChat
LiveChat’s main function is in its name. It allows you to live chat with your customers straight from your website and other platforms like Slack and WhatsApp. It’s pretty simple to use and helps improve your customer relationship management. However, it does not offer a chatbot feature and the starter package starts at $16/month.
Birdeye
Birdeye is another fair competitor of ManyChat. It offers many regular CRM features, but its main focus is to help offer tools that nurture your leads and turn them into repeat buyers. It has a wide scope of communication channels and offers a help desk ticketing system that helps keep your customer inquiries organized.
How ManyChat Compares to Other Chatbot Platforms
ManyChat is definitely one of the most affordable chatbot platforms out there. You can’t beat the free version option and the pro version only beginning at $15/month. With all that it can do for you, it is so worth the price. To learn more about the services ManyChat offers, check out my blog posts HERE.
Tidio also offers a free plan and offers very similar features to ManyChat, so that is definitely its closest competitor. LiveChat and Birdeye do not offer a free plan, but both offer fast response times and sales-oriented CRM. While these platforms focus on those features, you can still receive these same features with ManyChat.
What Real Users Are Saying About ManyChat
While I am a huge advocate of ManyChat, I wanted to be fair in showing you what real users are saying about ManyChat. There are definitely other chatbot marketing platforms out there that can help grow your business and it may end up being a great fit for you. However, I will never stop raving about ManyChat because it has helped my business grow faster than I could have ever done on my own!
ManyChat is definitely worth a shot and I promise once you get it set up in your business strategy you’ll never look back. You can sign up for ManyChat HERE! And I even have a special code where you’ll get your first month of pro membership FREE. Just use the code “MICHELLE” at checkout. If you liked what you learned here, make sure you give me a follow on Instagram @iammichellegifford.
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